Return and Refund Policy

At Scent Lines, your satisfaction matters to us. That's why every order includes a complimentary 3ml sample of the exact same fragrance you ordered.

Try Before You Commit

We recommend trying the 3ml sample before opening your full-size bottle.

If you love the fragrance, enjoy your full-size bottle!

If the fragrance isn't quite right for you, you may request a return of the full-size bottle within 48 hours of receiving your order.

Return Conditions

To be eligible for a return:

• The full-size bottle must remain completely unused and unopened.

• The original seal and packaging must be intact.

• Return requests must be submitted within 48 hours of delivery.

• The complimentary 3ml sample is provided for testing and does not need to be returned.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of receiving it so we can assist you.

How to Request a Return

Please contact us through WhatsApp or Instagram with your order number and return request. Our team will guide you through the process.

Thank you for choosing Scent Lines.

Scent Lines — Drawn to Scent.